You can reach us anytime by messaging us on Instagram (@healthshift_) or emailing hello@healthshiftnow.com.

Inside the app, you’ll also find the healthshift members forum — a space to ask questions, connect with the team, and get support from other members. 

All billing is managed securely through Stripe. You can update your payment method, cancel your membership, or view your subscription using the link below:

👉 Manage My Membership

You can adjust your macros anytime inside the Everfit app to match your goals. You’ll have access to different recipe books with meal options that fit your macros. Unlike rigid meal plans, you choose what to eat and log meals accordingly, giving you full control over your nutrition. 

Inside the Everfit app, go to the Explore tab, where you’ll find three key areas:

• Programs — structured multi-week plans based on your goals
• Workouts — on-demand sessions you can do anytime
• Resources — educational guides, tools, and nutrition support to help you stay on track 

Your program is assigned based on your quiz answers, but you’re free to switch anytime. 

Yes — healthshift is delivered entirely through the Everfit app. After signing up, you’ll receive an email invite to create your profile and download the app.

If you haven’t received this email, please contact hello@healthshiftnow.com. 

Yes — you can change your program anytime by heading to Explore > Programs in the app.

You can also re-take the Find My Program quiz if your goals change.

If you need a break, you can pause your current program and resume it later from any day. 

Use our Find My Program quiz (found under Explore > Getting Started) to get a personalised recommendation based on your goal, training style, and schedule.

Once you’ve joined, go to Explore > Programs in the app to start your suggested plan. You can switch programs anytime. 

Sign up directly on our website to get your 30-day free trial.

After checkout, you’ll receive an email invite from Everfit — follow the link to set up your profile and download the app.

If you don’t receive the invite, please get in touch at hello@healthshiftnow.com. 

You can reach us any time via Instagram (@healthshift_) or email hello@healthshiftnow.com.

You’ll also find support in the healthshift members forum, where you can ask questions and get feedback from the team and other members. 

Yes — every exercise comes with a demo video, technique notes, and key details such as:

• Muscle groups worked

• Movement patterns

• Trainer tips and coaching cues 

Yes — every workout includes a warm-up and cool-down to help you train safely and recover properly. 

Everfit tracks your reps, weights, time, and other metrics during each session. Your full workout history is saved so you can monitor progress over time. 

Yes — inside the Coaching tab, you can:

• Drag and drop sessions to different days

• Add extra workouts

• Create custom workouts from scratch 

Absolutely. You can:

• Switch between programs anytime under Explore > Programs

• Add on-demand sessions from Explore > Workouts

• Build your own workouts inside the Coaching tab

• Start more than one program at a time — for example, strength + recovery or cardio add-ons 

Yes — you can pause any program at any time and resume it whenever you’re ready.

When resuming, you can start from any day within the program — so you’re not locked into a strict schedule.

You can also run multiple programs at once, giving you full flexibility. 

Yes — all programs are available in 2, 3, 4, or 5-day versions.

You can switch between Lite and Full versions (or anything in between) anytime by going to Explore > Programs and choosing the version that suits your week. 

Yes — just tap any exercise name during your workout to select a built-in alternative.

There are always home-friendly or equipment-free options provided. 

Missed workouts won’t disappear — you can still complete them later from the Coaching tab.

You can also manually move workouts to different days to fit your schedule. 

Yes — when you start a program, your workouts are automatically scheduled based on the selected training frequency.

They’ll show up in your Today tab, and you can easily adjust your weekly plan using the Coaching tab. 

Workouts appear in your Today tab on each scheduled training day.

You can also see your full week in the Coaching tab, where you can drag, drop, or add extra sessions as needed. 

While healthshift is primarily self-guided, we provide:

• Target macros based on your goals via our Macro Calculator

• Recipe books with macro breakdowns

• Flexibility to choose meals that suit your preferences

Our goal is to give you the structure and freedom to build sustainable eating habits while staying on track with your fitness goals. 

Your macros are calculated based on your goals when you join, but you can adjust them anytime inside the app:

• Go to the Coaching tab > Macros

• Tap the 📄 icon and select Edit Macro Goals

You can also access the Macro Calculator anytime from the Explore > Nutrition section. 

You can also access the macro calculator anytime from the Explore > Nutrition section. 

Yes — you can log meals directly from the Recipe Books, and your macro intake will update automatically.

You can view your meal history, track daily and weekly macros, and adjust based on your progress. 

Yes — once meals are logged, Everfit shows you:

• Macro targets vs. actual intake

• Meal history for each day

This helps you make informed adjustments to stay aligned with your goal.

This helps you make informed adjustments to stay aligned with your goal.

To organise your meals for the week:

• Go to the Today tab and open Recipe Books

• Tap the calendar icon to access the Meal Planner

• Drag and drop meals into your weekly schedule

• Assign meals to breakfast, lunch, dinner, or snacks

You’ll see your weekly macro breakdown update as you plan meals. 

You have full flexibility!

Browse the recipe books and choose any meals that fit your preferences and macros. There’s no locked plan — you’re in control. 

All recipes are located inside the app under Explore > Nutrition > Recipe Books.

You’ll find meals aligned with different goals and dietary needs. 

Yes — recipes are grouped into categories like:

• Vegetarian

• High-protein

• Low-carb

• Gluten-free, and more

This makes it easy to find meals that suit your dietary preferences. 

Yes — the recipe books are built to support common goals like fat loss, muscle gain, and low-carb eating.

You’re free to build your own plan using meals that match your macro targets. 

Yes — tap any meal in the Recipe Books and click “Add to Shopping List” to generate a list of ingredients for easier grocery planning. 

Meals can be logged in 0.5-serving increments, so you can customise portions to suit your appetite.

You’ll also find dedicated snack recipes to help track smaller meals throughout the day. 

Yes — you can connect MyFitnessPal to Everfit to sync your nutrition data.

To connect:

1. In MyFitnessPal:

• Go to Settings > Diary Settings > Diary Sharing

• Set it to Public

2. In Everfit:

• Go to the You tab

• Tap your avatar (top right) → Profile Settings

• Go to App Integrations > MyFitnessPal

• Enter your MyFitnessPal ID (from your diary URL)

Once connected, meals logged in MyFitnessPal will sync automatically with Everfit. 

All payments are processed securely through Stripe. We accept all major credit and debit cards, including Visa, Mastercard, and AMEX. 

Yes — a healthshift membership is required to access workouts, programs, recipe books, and progress tracking via the app.

New users receive a 30-day free trial before any charges apply. 

The free trial gives you full access to:

• All workout programs and on-demand sessions

• Recipe books and macro tools

• The members forum

• Leaderboards, tracking features, and more

You get the complete experience to see if healthshift is right for you — no limitations. 

Yes — after 30 days, your membership will automatically start, and your first payment will be taken using the payment method you provided at checkout.

You can cancel anytime during the trial to avoid being charged. 

No — as long as you cancel before your 30-day trial ends, you won’t be charged. 

You can update your payment method, cancel your membership, or view your billing history anytime through our Stripe portal:

👉 Manage My Membership  

You can manage everything related to your subscription, billing details, and cancellations through the Everfit client portal. 

Yes — as long as you use the same email, your account and progress will be saved and ready when you come back.

However, please note that the 30-day free trial is only available once. If you return after cancelling, your membership will start immediately upon reactivation. 

We do not offer refunds once a billing period has started.

Please make sure to cancel before your next billing date to avoid being charged. 

We aim to respond as quickly as possible — usually within 24 hours.

For fastest support, reach out via Instagram (@healthshift_) or email hello@healthshiftnow.com. 

If something’s not working or doesn’t look right, let us know by:

• DMing us on Instagram (@healthshift_)

• Emailing hello@healthshiftnow.com

Please include a screenshot or description so we can fix it faster. 

First, check your in-app notification settings:

1. Open the Everfit app
2. Go to the You tab
3. Tap the gear icon (top right)
4. Select Notifications
5. Adjust your email and push settings as needed
   

Then, check your device settings:

📱 iPhone: Settings → Notifications → Everfit → Make sure alerts are enabled

📱 Android: Settings → Apps → Everfit → Ensure notifications are allowed

If it still doesn’t work, try restarting your phone or reinstalling the app. 

Yes — go to the You tab → tap the gear icon → Notifications.

From there, you can customise push and email reminders anytime. 

Start by checking your internet connection and restarting the app.

If the issue continues, try reinstalling the app or reach out to us for help. 

Close and reopen the app to refresh your content.

If the issue continues, please contact us via email or DM — we’ll get it sorted. 

To change your email inside the app:

1. Go to the You tab
2. Tap the gear icon
3. Select Profile > Email
4. Enter your new email and save

If you no longer have access to your old email, message us and we’ll help manually update your account. 

On the Everfit login screen, tap “Forgot your password?”, then enter your email.

You’ll receive a reset link — follow it to create a new password. 

You can re-take the Find My Program quiz anytime to get a new recommendation based on your updated goal.

You can also message us if you’d like to switch and receive goal-specific announcements and content to support your journey. 

Once you complete a program, you’re free to:

• Start a new program from the Explore > Programs tab

• Repeat your current plan for another round

• Stack programs by combining strength, mobility, or conditioning goals

We recommend re-taking the Find My Program quiz if your goals or schedule have changed. 

While we don’t offer formal check-ins yet, you’re welcome to share your progress with us via Instagram DM or email, or post in the healthshift members forum for support and encouragement from the team and community. 

Progress looks different for everyone — it might be time to:

• Adjust your training frequency

• Recalculate your macros

• Review your consistency with workouts or nutrition

If you’re unsure, reach out to us or re-take the Find My Program quiz for a fresh plan. 

You can track your progress across multiple areas:

✔ Workouts completed  

✔ Reps, weights, and personal bests  

✔ Meals and macros logged  

✔ Weight, body fat %, and other body metrics  

✔ Progress photos to visually monitor changes over time 

Yes! Inside Everfit, you’ll find detailed progress visuals:

Metrics Graphs:

• Go to the You tab > Body Metrics

• Track weight, body fat %, and more over time

Workout History & Strength Trends:

• Go to the You tab > Your Exercises

• Tap any exercise to view a graph of logged data

• See performance trends over 1 month, 2 months, 6 months, or 1 year

• Strength volume is calculated automatically for deeper insight 

Yes — we ask all members to keep things respectful, supportive, and inclusive.

No spam, promotion, or negativity. Treat others how you’d want to be treated.

If you see anything inappropriate, please message us directly. 

Not directly — all groups are currently managed by healthshift.

However, if you’d like a specific group topic or want a group chat with your friends, message us and we’ll help set it up. 

Yes — you’re encouraged to reply, share your thoughts, and engage with other members.

The more you participate, the more value you’ll get from the community. 

Yes — we regularly run challenges and events, including event-specific programs with dedicated group chats and forums.

Have an idea for a challenge? Send us a message and we’ll consider it. 

healthshift offers several ways to stay connected and motivated, including:

• Forums & Group Chats – Share progress, ask questions, and stay accountable with other members

• Challenges & Events – Join group challenges tied to specific goals or programs

• Live Q&As and Content – Hosted regularly on Instagram and TikTok for education and inspiration 

We’d love to hear from you. Just message us via Instagram (@healthshift_) or email hello@healthshiftnow.com with your suggestions.

We actively shape healthshift based on community feedback. 

Yes — we’re constantly working on new programs, recipe books, content, and features.

Members will get access to all new content at no extra cost as it’s released. 

Yes — you can select from recipe books based on your dietary preferences, including vegan, gluten-free, vegetarian, high-protein, and more.

Training plans aren’t restricted by diet, so you can follow any workout while using recipes that match your needs. 

You can log meals directly inside the app via the recipe books.

If you prefer detailed tracking, you can connect MyFitnessPal to sync calories and macros automatically. 

Yes — healthshift is designed to be flexible. You can:

• Follow bodyweight workouts anywhere

• Switch between home and gym plans

• Use the app in any location

If you experience access issues abroad, try using a VPN or contact us for support. 

You’re free to do both! You can:

• Switch between gym and home programs anytime

• Combine programs (e.g. gym strength + home mobility)

• Add on-demand workouts to suit your environment 

Yes — healthshift is available globally.

If you run into location-related access issues (rare but possible), try using a VPN and reach out if you need help. 

Many programs include bodyweight-only options, and others use basic equipment like dumbbells, resistance bands, or kettlebells.

You’ll always be able to find a version that fits your setup. 

Yes — healthshift is built for both gym and home training.

Your onboarding form and program selection are tailored to your preference, but you can switch anytime inside the app. 

Absolutely — healthshift offers structured plans for beginners, intermediates, and advanced levels.

Whether you’re just starting out or looking to push further, there’s a program for you. 

healthshift combines the structure of a coaching program with the flexibility of a self-guided app.

You’ll get:

• Programs built by qualified PTs and doctors

• Full access to training, nutrition, and tracking tools

• A community to keep you supported

• Regular updates and feedback-driven improvements

No fluff — just everything you need in one place, with the freedom to do it your way.